Water meters are checked once a month. Residential water bills are composed of Basic Charges and Extra Charges for additional use. There is a Sewer Usage Charge, based on the amount of water registered by your water meter.

On your bill, the Basic Charges and the Sewer Charges are added together and show as "Water Usage".

Water charges are differnet based on the the type of users.

Pay at an bank or the post office (except for the Bank of Korea and foreign banks). If you sign up for Autopay, the service automatically withdraws the amount of your bill from your checking account. If you don't pay the bill within the notified period, a late fee of 5 percent of the total amount due will be added to your bill.

In winter, there is the risk of water pipes freezing. The following are some
instructions that can help prevent this.

• Check whether or not there are water leakages in the container of the water meter, and whether the water meter is protected with a heat insulation material (Styrofoam). Take action immediately if there are problems.
• If the water meter is exposed, as in aisle-type apartments and townhouses, protect the meter by covering the top with vinyl, or rolling it up with hot wires. Turn the tap on to let a small quantity of water trickle if you are planning a long-term absence, or at night if the temperature is very low.
• If the water meter is frozen, melt the ice with warm water at first, and then with hot water, to prevent the glass cover of the meter from breaking.

• When Water Leaks 

  When water leaks, water pipe repair is performed as soon as you call the offices in Jeju City or Seogwipo. But if water leaks from internal pipes, property owners must be responsible for repairing or replacing the pipes.

  • Office in Jeju City / Phone : 064) 710-6725~6
  • Office in Seogwipo / Phone : 064) 710-6754~5
• Application for Water Meter Check

  Those who think there is a problem with their water meter can have the meter tested if they make water meter check request.

  ※ applicants must pay for the service including test.

  • Office in Jeju City / Phone : 064) 750-3622
  • Office in Seogwipo /Phone : 064) 710-6752~3